Menu

Get In Touch

Last updated: July 20, 2024

This privacy policy for Radwave Technologies Inc. (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• visit our website at https://radwavetech.com, or any website of ours that links to this privacy policy
• engage with us in other related ways, including any sales, marketing, or events.

We may update this privacy policy notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this privacy notice. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy to be informed of how we are protecting your information.

What personal information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services by downloading our brochures, or when you contact us using the contact form.

The personal information that we collect may include: your name, email address, professional or employment-related information (business contact details including job title and company name), phone number, your device location.

We may also collect other personal information outside of these categories through instances where you interact with us in person, online or by phone or mail in the context of:

• receiving help through our customer support or sales/marketing channels,
• facilitation in the delivery of our Services and to respond to your inquiries

We do not process sensitive information.

How do we process your information?

We process your information to provide you with the requested service, to respond to your inquiries and solve any potential issues you might have with the requested service, to send details about our products and services.

What legal bases do we rely on to process your information?

Consent – We may process your information if you have given us permission to use your personal information for a specific purpose.
Performance of a Contract – We may process your information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services at your request prior to entering into a contract with you.
Legal Obligations – We may process your information where we believe it is necessary for compliance, for example to cooperate with law enforcement body or regulatory agency.

When and with whom do we share your personal information?

In general, we have not disclosed, sold, shared, or planned to share your personal information with any third parties. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

However, we may need to share your personal information in the following situations:

• During business transfers to another company related to a merger, acquisitions, sale of company assets

How long do we keep your information?

We only keep your information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (e.g., tax, accounting or legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

No unessential cookies will be dropped on your browser until you accept tracking through the cookie banner that first appears when you first visit the website. Only after you consent to cookie tracking that we will associate a cookie to your device and track your activity across our Services.

Most web browsers are set to accept cookies by default. You can set your browser to remove or reject cookies. Know that if you choose to remove or reject cookies, this could affect the delivery or performance of our Services.

How do we keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. We will do our best to protect your personal information and alert you should any breach occurs.

What are your privacy rights?

You have certain rights under applicable data protection laws :

• to request access and obtain a copy of your personal information,
• to request rectification or erasure,
• to restrict the processing of your personal information,
• (if applicable) to data portability,
• to not be subject to automated decision-making,
• to withdraw your consent at any time.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request, including your wish to withdraw your consent to us processing your personal information, by contacting us using the contact details provided below.

We will consider and act upon any request in accordance with applicable data protection laws.

How to exercise your rights / contact us?

If you have questions or comments about this notice, or if you wish to exercise your privacy rights (such as to request deletion of your personal information), you can contact us by visiting https://radwavetech.com/contact-us.

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.